Our Policies
1. General Information
This website is operated by NavPoint Health™. Throughout the site, the terms “we”, “us”, and “our” refer to NavPoint Health™. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors.
2. Online Store Terms
By placing an order, you confirm that you are at least 18 years old or have consent from a legal guardian. You agree to provide current, accurate, and complete purchase information at checkout.
3. Products
We make every effort to display product colors, designs, and descriptions as accurately as possible. However, we cannot guarantee all screens will display colors identically. All products are subject to availability.
We reserve the right to discontinue items at any time.
4. Pricing & Payment
All prices are listed in U.S. dollars. Prices may change without notice.
We accept payment via credit card, PayPal, or Venmo. By making a purchase, you authorize us (and any payment processor we use) to charge the full amount of the order, including taxes and shipping.
5. Shipping & Delivery
Orders are processed within 2–5 business days. Delivery times may vary depending on location, postal delays, supplier availability, or other factors beyond our control but will typically be within 2-7 business days.
Shipping costs are included in the product price unless otherwise stated.
6. Returns, Refunds & Exchanges
Unfortunately, we do not accept returns or exchanges. All sales are final.
However, if your item arrives damaged or defective, you may request a refund by submitting photo or video proof within 28 days of purchase.
To request a refund for a damaged item, you must provide:
Clear photos/videos showing the damage
Your order number
Your name and contact information
Once verified and approved, we will issue a refund to your original payment method.
We reserve the right to deny refund requests if proof is not provided or damage appears to be caused after delivery.
For a link to the refund page, please click here.
7. Intellectual Property
All website content—images, logos, text, designs, and product layouts including Navigate Like A Boss™—are property of NavPoint Health™ and may not be used or reproduced without written permission.
8. Privacy
At NavPoint Health™, we value your privacy and are committed to protecting your personal information. We collect customer data such as name, email, shipping details, and payment information only for order processing, communication, and improving your shopping experience. Payment details are securely handled by third-party providers, and we never sell your information. Our site may use cookies for functionality and analytics, which you may disable in your browser. You may request access, correction, or deletion of your personal data at any time by contacting us at hello@navpointhealth.com. By using our website, you consent to the practices described in this policy.
9. Changes to Terms
We may update or modify these Terms at any time. Changes take effect immediately when posted here. Continued website use means you accept the updated Terms.
10. Contact Information
For questions about these Terms & Conditions, contact us at:
📩 hello@navpointhealth.com
🌐 www.navpointhealth.com